Avalon Management, along with its staff and clients, received top honors at the prestigious Community Associations Institute-Greater Inland Empire (CAI-GRIE) awards, which represents a wide range of professionals and volunteers in the Common Interest Development Industry. Each year, the best and brightest are recognized for their achievements and outstanding work at the TOPS (Top of Profession & Service) Awards.
 
Among thousands of potential candidates, the Avalon Management team stood out for their stellar achievements and outstanding work during 2021. At the ceremony held at Pechanga Casino in Temecula, Avalon Management received four important awards:
 
Industry Innovation of the Year (Management Company): Avalon Management Group, AAMC

This award recognizes a management company that has introduced the most significant and/or innovative new product or service into the community association marketplace during the year. Avalon Management is thrilled to receive this award since so much of the company’s strategy emphasizes ongoing innovation and technological advancement to drive cost and time efficiencies across every community it serves.
 
Manager of the Year: Norma Zermeno, AMS, PCAM,  Avalon Management Group, AAMC

This award is presented to the manager who has displayed exemplary conduct in ethics, good communication, and management skills as well as shows loyalty to the industry by furthering service, education, and professionalism. Norma works tirelessly to help the community she serves, offering personal service and attention to detail.
 
Community Association of the Year: Sun City Civic Association, Avalon Management Group, AAMC

This award is presented to recipients who have gone above and beyond within their communities. As one of the largest communities that Avalon Management oversees, the Avalon Management team provides exceptional service designed to enhance the community experience while addressing expansive number of amenities, multiple maintenance and improvement projects, and unique issues.
 
Association Volunteer of the Year: Judy Escoto, Villa Avanti

This award is presented to a community member who helps make their association a nicer place to live.. Judy is an ever-present volunteer who proactively finds and implements solutions that make Villa Avanti a great place to call home.

The Avalon Management Group, AAMC®, a regional leader in Homeowner Association management, today announced that they worked with the Sun City Civic Association, Supervisor Jeff Hewitt, and the Riverside University Health System as well as Menifee Mayor Bill Zimmerman and Councilman Bob Karwin to successfully set up a COVID-19 vaccination center that administered vaccines to over 1,000 Menifee residents. These residents were seniors, many with limited mobility.
 
Although setting up the vaccination center was a logistical challenge because it included registration for the vaccine, facilities set-up, and the need for additional wheelchairs and PPE supplies. However, the team, which included both health department staff and volunteers from the Sun City Civic Association and Avalon Management, were able to get it done. Norma Zermeno of Avalon Management was in charge of the setup and coordination of the event, which went off flawlessly. Jason Marsh, Fire Captain with Cal/Fire Riverside County, assisted with vaccination station set-up and staff coordination. 
 
Information about the COVID-19 vaccination center involved volunteers who went door-to-door to hand out flyers and answer questions so all seniors could register and obtain their vaccinations.
 
“Many of these seniors would not have been able to access the vaccine due to their limited mobility. We definitely saved lives today, and we cannot thank our city, county, and health workers enough,” according to Mark Jones, President of Avalon Management.
 
Hundreds of Menifee residents thanked the staff and volunteers, as many had sheltered in place since the beginning of the pandemic. “I didn’t know how I would get my shot until I got the flyer delivered to my door,” remarked one resident. “This is so wonderful. I thought I would have to arrange travel and wait for hours for my vaccination. This was truly a godsend even for me,” added Mary K., another Menifee resident.
 
The event went so well that health officials are considering using the facilities again for future vaccinations.

Avalon’s highest priority is and has always been the health and safety of our clients and employees. With the emergence of the coronavirus (COVID-19) and the increasing health concerns, we want you to be assured that Avalon Management is taking this situation very seriously.
 
As of today, March 16th we are closing all offices to the public.  We continue to respond to calls, emails and web inquires.   We strongly encourage every homeowner to download the mobile app in order to receive regular updates.  If you do not know your community's website, please send an email that includes your request and your community's name to:  website@avalonweb.com
 
If you do need to drop something off, all Avalon offices have drop boxes to allow you to do so.  If you have a true emergency please call ahead and we will do our best to accommodate your needs.
 
Board Meetings and community events may be postponed or canceled based on government guidelines and recommendations.   Community facilities are also subject to closure or reduced usage.  Some of our communities may be conducting online or teleconference meetings. 
 
We stand together with our clients in dealing effectively with these difficult times.
 
Very truly yours,
 
Mark Jones, President
The Avalon Management Group

The Avalon Management Group, AAMC®, a national leader in Homeowner Association management, today announced that it has launched an industry-first process, using live stream technology, to encourage greater community participation. 

Recently, Avalon Management live streamed a candidate’s forum for a 2,600 home community. Hundreds of residents watched the forum on their smartphones, tablets, and computers. With a room capacity of less than 150, this technology gave every resident in the community the opportunity to ask questions and watch the forum.
In commenting on this revolutionary process for HOA meetings, Avalon CEO Mark Jones explained, “Our ongoing objective has been to improve the property management/association/community member relationship, increasing collaboration and communication. Technology has been an ideal way to achieve that objective, starting with individual community apps and iPads for our Board members and continuing on with live stream meetings and events.”

Residents were notified through Avalon’s community mobile app and email. They could also learn more about the event through links posted on the Association’s website. Questions for the candidates were submitted in advance through the Avalon mobile app and website. Multiple cameras and microphones ensured that the audience could clearly see, talk, and listen to each candidate.

Jones added, “We recognize that online platforms have now become a preferred method of interaction among most generations. From those commuting and handling busy lives to older generations that may not be as mobile, our live stream capability offers them a way to feel included and have a voice in what happens in their community.” 

After receiving positive feedback, Avalon Management plans on using live stream technology for annual and monthly Board Meetings for larger communities in the near future.

About The Avalon Management Group

Headquartered in Canyon Lake, California with additional offices in Temecula and Oceanside, The Avalon Management Group has provided exceptional service and leadership for Homeowner Associations throughout Riverside and San Diego Counties for more than 30 years. Additionally, the Company is a member of the Innovia Management Cooperative, which represents over 3,000 communities across the country. To learn more about The Avalon Management Group, please visit www.AvalonWeb.com or call (800) 343-7213. #hoamanagement

​We hope that all are enjoying this time with family and friends, and we are thankful for our family of clients.

"We must find the time to stop and thank the people who make a difference in our lives; these are the residents, the many people we work with, and communities which we serve" - Mark Jones, President of Avalon Management  #happythanksgiving

Avalon has rolled out our new mobile app for every community we manage.  Instant access to association information, communications and notifications.   Here is a short video overview: Community Base

#hoawebapp,#avalonmanagement

"Those who have long enjoyed such privileges as we enjoy forget in time that men have died to win them." - Franklin D. Roosevelt

On Monday, Avalon’s president will be honoring his father, whose final resting place is the Riverside National Cemetery, after a lifetime of service in the Marines.

To sign up please visit: www.HoaSeminar.com