Avalon Management - About Avalon

Are you an "Avalon Managed Community"?

With all of the demands placed on a Homeowners Association, the last thing you need is problems with your management company. Because you are like many other Board Members, you’re probably not 100% satisfied with your present management system. Frankly, we’re never satisfied with our performance, no matter how good it is. We feel there is always room for improvement. We know what your homeowners are expecting from you, and we work with our clients to meet and exceed those expectations

If your homeowners are not happy, the system isn’t working. You want the details handled, calls returned, and your property well maintained. If your current company is not focusing on your needs, and making your life easier, you owe it to yourself and your community to read on.

Avalon can make your community better.

All of our work is focused on fulfilling client objectives, providing pro-active management, constant improvement of the property, increasing the quality of our homeowner’s lives, and providing all of this in a transparent fashion.

By applying over twenty years of experience, high integrity, and a passion for our work to everything we do, we help our clients achieve results never before thought possible.

As experience has shown a company’s core business principals rarely, if ever, come from a “Mission Statement” created by a marketing company or read from a book. The principals that drive a company come from its leaders. This is especially true in Association Management. Because eighty percent of Avalon’s staff, including the company founder, live or have lived in a Homeowners Association, our company principals are the same as yours.

In addition to focusing on our client’s needs, we are also a highly motivated service company. We never forget why we are here, and we constantly ask ourselves driving questions. Is the client happy? Are we being as responsive as we can? How can we do it better? Can we reduce our costs? What new services can we provide to make our clients lives better? To us, service means being proactive, always helpful, committed, efficient and effective.

Our property managers work closely with the Board of Directors to identify their goals. Our managers are knowledgeable, hard working and enthusiastic. Our contracts are for the most part “all inclusive” devoid of those frustrating additional charges. We do what we say we will do, and we meet our deadlines. We are a highly professional, organized and innovative company. Our dedicated staff makes life easier for you.

When we begin discussion with a new client about their needs and how we can focus our experience and resources toward their objectives, our joint direction is always improving the quality of life provided by the community to the homeowners.

What is most important to the community? How can we make life easier? How can we increase the property values? What are the priorities? These are some of the questions you should consider when working with Avalon Management. We set goals that flow from these answers and work together with the Board to meet them.

These joint goals take into consideration Avalon Management’s unique qualities of; experience, talent, considerable resources and innovation. Without these all of these qualities available in a single company, your goals may not be achievable.

We represent some of the largest and most prestigious communities in Southern California, earning us a reputation as one of the finest Association Management companies in the country.

Your community should join our family of clients to become an "Avalon Managed Community" - the highest standard in the industry.

Thank You,

Mark D. Jones, AMS®, PCAM® Owner

Company History

In 1979, the owner, Mark D. Jones, AMS®, PCAM®, started serving on the Board of Directors of his own Homeowners Association, and within a year was appointed President. After serving for several years he was asked by local real estate brokers to help out a community which was left in the lurches and without money when the developer went bankrupt. This was the start of Avalon Management.

Since then, Mr. Jones has been heavily involved in what is now known as the Common Interest Development (CID) industry. Starting with education from Community Associations Institute (CAI), Mr. Jones has been actively involved with legislation, education, and the development of standards within the industry.

Avalon today encompasses three locations, 24 full time employees, and cares for over 24,000 homes in 44 communities, with a current market value of well over five billion dollars. To ensure that your community is properly cared for every manager works toward or holds the Association Management Specialist AMS® designation

Mr. Jones is proud to be a founding member of both CAI and CACM